Shipping policy
Free Shipping:
Orders over 120$ CAD qualify for free shipping in Canada and orders over 100$ USD qualify for free shipping across the USA. Other orders are subject to shipping rates from the shipping carrier.
Expedited Order Processing:
Shipping times are subject to Carrier's policies and operational constraints. However, at Rigging Guru, we are committed to swift order processing. Your order will be dispatched the next day after payment confirmation, ensuring prompt handling and preparation for shipment.
International Shipping Options:
We offer international shipping through Canada Post directly from our website. Customers around the world can easily place orders and have their boat performance sailing products delivered to their desired destination. However, if you prefer to use other carriers for international shipments, feel free to contact us before placing your order, and we will accommodate your request to the best of our ability.
Regattas, Events and Potential Delays:
As passionate sailors ourselves, we occasionally participate in regattas to support the sailing community. During these periods, shipping may experience a slight delay. Rest assured, we will notify you in advance about any potential shipping delays related to regattas. Your understanding and patience during these times are highly appreciated.
Pick Up at Events and Yacht Clubs:
To enhance your shopping experience, we offer the option to pick up your orders in person at specific events or yacht clubs, provided that arrangements are made beforehand. This convenient pickup option allows you to save on shipping costs and have the chance to meet the Rigging Guru team and fellow sailing enthusiasts. If you wish to pick up your order at an event or yacht club, please reach out to our customer support team or check the event details for pickup availability. We will be happy to assist you in making the necessary arrangements.
Tracking Your Shipment:
For most shipped orders, we provide a tracking number once the package is dispatched. This allows you to monitor the progress of your delivery and stay informed about its estimated arrival time.
At Rigging Guru, our commitment to exceptional customer service extends to our shipping process. Should you have any questions or require further assistance regarding shipping, don't hesitate to reach out to our friendly customer support team. We look forward to assisting you with all your sailing needs!